About PayPal
PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers.
About the project
I assisted the Auctane team in building a new version of the PayPal Shipping Center in preparation for the holiday season. The primary goal was to introduce bulk purchasing capabilities for merchants and integrate a new technology framework called "Elements."
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Year
2022
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Company
Auctane
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Position
Senior Product Designer
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Project
PayPal Ship Center
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Duration
6 months (contract)
Other information
One of the primary challenges for this project was the strict deadline: delivering a
robust solution in time for the holiday season, which typically kicks off in late
November.
I joined the team on September 1, 2022, and immediately immersed myself in the project.
The technical landscape was complex, but I rapidly absorbed the essential requirements
to contribute effectively. Although the project was largely developer-led, creating some
constraints on design freedom, I successfully advocated for key user experience
improvements that were implemented in the final product.
Collaboration with both the design and development teams was exceptional. I regularly
presented new design iterations during critique meetings with the full design team,
utilizing their feedback to refine and polish the interface.
Working closely with Maria Zub, the lead UX designer who established most of the core
components, we successfully delivered the project on schedule. While a few minor bugs
surfaced post-launch—as is common with accelerated timelines—the overall customer
feedback was highly positive. The enhanced user experience contributed to a noticeable
increase in sales compared to previous years, underscoring the success of our efforts.
You can use a short desktop prototype on this page
You can use a short mobile prototype on this page