About Paypal
PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers.
About the project
I was helping Auctane team to build a new version of Paypal Shipping Center, ready for the holidays season. The goal was to bring bulk purchasing capabilities for merchants, and to integrate a new technology called Elements.
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Year
2022
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Company
Auctane
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Position
Senior Product Designer
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Project
Paypal Ship Center
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Duration
6 months (contract)
Other information
One of the key challenges for this project was delivering in time for the holiday season, which typically kicks off in late November.
I joined the team on September 1, 2022, and had to quickly absorb a significant amount of information in a short period. The technical complexity exceeded my initial expectations, but I was able to grasp the essentials needed to contribute effectively. The project was developer-led, which made it somewhat challenging to propose new ideas. However, user experience improvements were generally well-received and implemented.
Collaboration with both the design and development teams was exceptional. I regularly presented new design iterations during critique meetings with the full design team, using their feedback to refine and improve the designs.
Working closely with Maria Zub, the main UX lead who developed most of the core components, we successfully delivered the project on time. As expected, a few bugs surfaced for customers, but overall feedback was highly positive. The enhanced user experience contributed to a noticeable increase in sales compared to previous years, underscoring the success of our efforts.
You can use a short desktop prototype on this page
You can use a short mobile prototype on this page